USA Hockey SafeSport Training FAQ
1.Do I need to take the SafeSport Training every
No, SafeSport Training is valid for 2 seasons. Thus
if you are taking the training now for the 2017-18
season, you will not need to take the training
again until the 2019-20 season and if you took the
training during the 2017-18 (prior to April 1,
2018) season you would not need to take it again
until the 2019-20 season (at which time a shorter
“refresher” course will be available).
2.How do I register for SafeSport Training?
Instructions on how to register and access the
training can be found here
3.How come I didn’t receive an email after I
completed the SafeSport Training?
You will not receive an email notification once you
complete the training. Your SafeSport Completion
certificate is proof that you have completed the
4.How do I obtain a copy of my SafeSport Completion
• Log in on website http://training.teamusa.org
• Click on “Your Courses”
• Click on USA Hockey SafeSport Course
• Click on “download certificate” (underneath the
“launch course” button)
• Save and print certificate and need a copy of
your certificate, please contact Joyce Kulpinski at
firstname.lastname@example.org. If you took the training
prior to January 31, 2018
5.How will my program know that I completed
You can provide a copy of your SafeSport Completion
certificate to clubs or programs. Additionally,
registrars for each association will also be able
to check (through the USA Hockey Registry) to see
if coaches/managers/volunteers in their association
have completed SafeSport Training and it will be
indicated on team rosters. If you are a referee,
SafeSport Training will be indicated on your
referee profile, though it can take up to a week
for this to appear on your profile.
6.Why won’t the system accept my USA Hockey
username and password?
The SafeSport Training is provided in conjunction
with the U.S. Olympic Committee so you will need to
register separately for this training by creating a
Team USA account with the USOC. Instructions on how
to register and access the training can be found
7.What if the training won’t start or it freezes?
The course videos require Adobe Flash Player when
being viewed on desktop and laptop computers.
Supported browsers for the new site include Chrome
10+, Firefox 4+, Internet Explorer 9+, Opera 11+
and Safari 5+. This site can also be accessed on
tablets and mobile devices, and supports iOS 5+ and
Android 4.0+. It is also possible that your network
administrator or ISP is blocking Vimeo videos. You
can test this by going to
If the video does not play then you will want to
contact your network administrator or ISP to have
them allow Vimeo, or you will need to take the
training from another location.